You can expect to receive your custom-made table pad within 3-4 weeks. We work diligently to process and ship all orders as quickly as possible. Once your order has shipped, you will receive an email with a tracking number to monitor your delivery status and estimated arrival date.

To place an order, simply complete our table pad shop form on our website. Our calculator will provide the cost of your custom table pad based on the details you enter. Once payment is submitted, you will receive a confirmation email to confirm your order. When your order ships, we will send you a shipping confirmation email with a tracking number so you can monitor your pad’s delivery.

If you are ordering a table pad for an oval, boat-shaped, or curved table, we will mail you tracing paper with detailed instructions for creating the pattern. If your table has rounded corners you can follow our simple instructional steps on the measuring page. Once you’ve completed the pattern, you will need to mail it back to us to ensure your custom table pad is made to fit perfectly.

In the Table Shape section of the ordering page, we indicate which shapes require a pattern. Once you submit an order, we will send you an email confirming that a pattern is required and informing you that we will be mailing you our tracing pattern. These patterns will include instructions on how to trace them. Once completed, you will need to mail the tracing pattern back to us.

If you have any difficulty with the pattern, you can call our support line for assistance.

For detailed step-by-step instructions on measuring your table, please refer to our table pad measuring guide, which is designed to make the process simple and accurate.

Yes, we provide tracing paper along with detailed instructions to help you trace your table’s exact shape and dimensions for a perfect fit.

We stand by the quality of our products with a 10-year workmanship guarantee. This warranty covers repairs, reupholstery, or replacements for any defects not caused by user negligence or acts of nature.

We proudly ship our custom table pads throughout Canada and the USA, ensuring our customers receive premium protection no matter their location.

We accept Visa, MasterCard, American Express, Discover, and PayPal for your convenience.

For Canadian orders, we charge GST and HST as required. For orders shipped to the USA, no sales tax is applied.

If your table pad doesn’t fit due to an error in our manufacturing process, we will remake the pad at no extra cost to you to ensure a perfect fit.

Unfortunately, since our table pads are custom-made to order, we cannot offer refunds. We appreciate your understanding and are committed to ensuring your satisfaction with your custom table pad.